FAQ
Frequently Asked Questions When will my order ship?
Your order will ship the within 24 hours of receiving payment. How long does it take to get my product?
Your order usually takes 3-5 days to arrive, depending on your location. Can I call in an order?
Yes, you can call us toll free at 800-414-4504 Can I return the products?
Defective Products: Yes, you may return defective products within 30 days and JVL will replace it for free.
Wrong Item: Yes, if JVL shipped the wrong item JVL will replace with the correct product for free.
Return: Yes, you may return products you don't want for a re-stock fee. Please call us at 800-414-4504 for a RMA Return Merchandise Authorization
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