Exchange Comfirmation

Thank you for submitting your request. You will receive an email confirmation. Please review your email. If any items are in-correct, please contact us by phone immediately at (800) 414-4504.

WE MUST RECEIVE YOUR RETURN ITEM BEFORE SHIPPING YOUR EXCHANGE.

An Invoice for Exchange Payment will be sent once we process your exchange.

MAILING INSTRUCTIONS:
Return Product Immediately. No return label will be provided.

1) Enclose product in a secure package.
Do not send ring in a paper envelope.

2) Include a copy of original invoice with your return. Include Order Number.

3) Send via traceable carrier of your choice. (USPS, FED EX, UPS)

4) CANADA CUSTOMERS PLEASE ONLY USE CANADA POST FOR YOUR EXCHANGE. WE ARE NOT RESPONSIBLE FOR TAXES AND DUTIES ON EXCHANGES YOU WILL GET BILLED. If you have questions please contact us at (800) 414-4504 before you ship your exchange.

Send product back to:
JVL Jewelry
4193 Flat Rock River
Suite 200-580
Riverside, CA. 92505

Laser Engraving can also be added to exchanges. Please contact us if you would like to personalize your product with a special message. If you have any questions you can call us toll free at
(800) 414-4504 during regular business hours.